US Tariff Frequently Asked Questions

Note: this information was last updated August 1, 2025.

• What are tariffs?

  A tariff is a tax imposed on goods when they are imported into a country. While the USMCA agreement between Mexico, Canada, and the United States has meant that shipments between the countries have been largely tariff free, as of now the United States has announced a plan to apply a 25% tariff on all goods imported from Canada. The tariffs are currently paused.

• Where are Zaber's products made?

  Zaber's core devices are all made in Canada, along with some accessories. Other accessories, notably many of our power supplies and cables, are manufactured in other countries including China. If you have a questions about the country of origin of a specific product, please contact us.

• Who is responsible for paying tariffs?

  If tariffs are applicable, the Importer of Record (IOR) is the entity legally responsible for the payment of all applicable duties, taxes, and tariffs to U.S. Customs and Border Protection (CBP).
  
  For products purchased from Zaber and shipping outside of Canada, the recipient of the goods is the consignee. Unless otherwise indicated, the consignee will be the Importer of Record.
  
  Costs incurred during import, including tariffs, are not included in Zaber's prices.

• Who are tariffs paid to?

  When the US government is imposing tariffs, money collected ultimately becomes revenue for the US government, though the tariffs may be collected by other entities.

• Will there be tariffs applied on my order?

  Zaber's core devices are all made in Canada, along with some accessories. These products are covered by the USMCA and therefore currently exempt from Canadian-origin tariffs. Active tariffs in place for shipments to the United States:
  •As of 12:01AM, September 18th, 2018, hundreds of Chinese products are subject to the Section 301 tariffs. A number of Zaber's cables, power supplies, and accessories are subject.
  •As of 12:01AM, March 4th, 2025 goods originating from China, including Hong Kong, are subject to an additional tariff. A number of Zaber's cables, power supplies, and accessories fall into this category.
  •As of 12:01AM, March 12th, 2025 some of our accessories are potentially subject to the Section 232 Aluminum and Steel tariffs. This rate will be in addition to other subject tariffs, except the reciprocal tariffs.
  •As of 12:01AM, April 9th, 2025 all of our non Canadian-origin goods are subject to reciprocal tariffs.
  •As of 12:01AM, April 10th, 2025 all of our Chinese-origin goods are subject to the China specific reciprocal tariffs.
  •As of 12:01AM, August 1st, 2025 some of our cables are potentially subject to the Section 232 Copper tariff. This rate will be in addition to other subject tariffs, except the reciprocal tariffs. Currently, there is also a de minimis exemption for importers who import less than $800 USD per day in total. This does not apply to Chinese-origin goods. The de minimis exemption will end on August 29th, 2025.

• How much will the tariffs be?

  Zaber's devices that are made in Canada are not currently subject to the Canadian-origin tariff due to the USMCA exemption. Our Chinese-origin accessories are subject to the 20% Chinese-origin tariff and Section 301 tariffs, which are generally 25%. All of our non Canadian-origin products are subject to the 10% reciprocal tariff, including our Chinese-origin accessories. Country specific rates will come into effect August 7th. Our accessories in the following product families may be subject to the 50% Aluminum and Steel tariffs: AB, AC, AD, AG, AL, AMB, AP, AT, BB, FH, & TSB. We're currently determining the status of each product. For the few non Canadian-origin accessories in these families, the non-aluminum/steel content will be subject to the relevant reciprocal tariff. Our cables in the following product families may be subject to the 50% Copper tariff: CDMC, MB, MC, SC, S-XDC, T-DC, T-DSUB, T-USB, T-XDC, U-DC, X-DC, X-SDC, X-TDC, & X-USBDC. They will also be subject to the relevant reciprocal and IEEPA tariffs. Please contact us if you'd like more information about tariff applicability.

• When are tariffs billed, and who will bill me?

  The entity handling customs clearance, typically the carrier (e.g., FedEx, UPS) or a designated customs broker, will bill for any applicable tariffs. Depending on their process, this may be billed prior to delivery, as a separate invoice after delivery, or charged directly to the recipient's shipping account.

• How long will tariffs last?

  We don't currently have insight on this given the evolving nature of the tariffs.

• Can I cancel or delay my order?

  If you have a current order, please contact us to discuss options.

• If I return products under the 30 day guarantee, will the tariffs be refunded?

  As of now, it appears that there will be no reimbursements for this tariff.

• Will tariffs be applied to products returned for repairs or changes?

  A repaired item is also covered by the USMCA and exempt from tariffs. However, the cost, or value, for any repair or alteration will likely have 35% tariff applied.

• Will tariffs be applied for a free, demo, or evaluation order?

  Based on the current rules for the USMCA based tariff exemption, free Canadian-origin goods are also be exempt tariffs. It's less clear if evaluation and demo orders fully qualify for the exemption, but we will include the documentation to claim USMCA with all shipments to the United States. Free items, evaluations, and demo orders that contain goods subject to the Aluminum, Copper, Steel, Reciprocal, or Chinese-origin tariffs will likely still have the tariffs applied.

• Will tariffs affect how long it will take to receive my items?

  We have seen delays in some cases as items pass through customs, especially on orders where individual accessories are ordered (accessory kits generally do not cause delays). The aluminum tariff is the tariff most often responsible for causing delays. However, carriers have now refined their processes for dealing with this new regulation.
  
  Zaber actively monitors our customer shipments. If you are seeing a delay on your order, please feel free to contact us for more information. If there's information required from the importer, Zaber will reach out to you if the carrier hasn't been able to.