Manuals/T-USB
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[edit] Disclaimer
Zaber’s devices are not intended for use in any critical medical, aviation, or military applications or situations where a product's malfunction or failure could cause personal injury, death, or damage to equipment. Zaber disclaims any and all liability for injury or other damages resulting from the use of our products.
[edit] Product Specs
The T-USB is a USB 2.0 to Serial RS232 Converter for running our Serial products (T-Series) from a USB port.
This product is manufactured by a third party, Prolific, http://www.prolific.com.tw. Their website describes the product as a "PL-2303 USB to Serial Bridge Controller (H, HX, X)". The product appears to be re-branded by several other companies. We purchase the Sabrent brand http://www.sabrent.com (part no SBT-USC1M). All brands use the same drivers for the PL-2303 from Prolific.
[edit] Installation
The T-USB drivers are included on a CD with the product and can also be downloaded from the support section of our website. The CD or Zip file contains the following folder structure:
USB Adapter Drivers
\Linux Driver
\Mac OS 8 9 Driver - Use for Max OS 8 or Mac OS 9
\Mac OS X Driver - Use for Mac OS X
\Windows Vista XP 64bit Driver - Use for Windows Vista
or Windows XP (64bit version)
\Windows XP 2000 ME 98 Driver - Use for Windows XP, Windows 2000,
Windows ME, or Windows 98
Within each folder there is a readme.txt file or other documentation describing the installation procedure.
[edit] Windows Vista Drivers
Older versions of our software do not show a Windows Vista driver. Please note that the Windows XP 64bit Driver is the correct driver to install on Windows Vista as well. We have updated our software CD and download to include this information, but it is worth noting here since there are many older versions of the software CD out there.
[edit] Where to get the latest drivers
We try our best to keep our website up to date, but if you encounter problems using our drivers, you may check the Prolific website for more recent versions. They describe the product as "PL-2303 USB to Serial Bridge Controller (H, HX, X)". Search their website for drivers for this part number.
[edit] Warranty and Repair
All Zaber products are backed by a one-month satisfaction guarantee. If for any reason you are not satisfied with your purchase, send it back to Zaber Technologies Inc. within one month of the purchase date for a refund. A restocking fee of the greater of $100 or 5% will be applied to cover administration and customs fees charged to us. Goods must be in brand new condition with no marks. T-series devices are also guaranteed for one year or 50,000 cycles, whichever comes first. During this period Zaber will repair or replace faulty units free of charge. Customers with devices in need of repair should contact Zaber to obtain an RMA form which must be filled out and returned to receive an RMA number. The RMA form also contains instructions for packing and returning the device.
[edit] Email Updates
If you would like to receive our email newsletter including product updates and promotions, please sign up online at http://www.zaber.com (news section). Each newsletter typically includes a promotional offer worth at least $100. We do not send more than 4 newsletters per year.
[edit] Contact Information
Contact Zaber Technologies Inc by any of the following methods:
| Phone | 1-604-276-8033 (direct)
1-888-276-8033 (toll free in North America) |
|---|---|
| Fax | 1-604-648-8033 |
| 2891 Steveston Hwy, Richmond, BC, Canada, V7E 2J1 | |
| Web | http://www.zaber.com |
| Please visit our website for up to date email contact information. |
